1. Information We Collect
We collect personal information when you interact with our website, services, or when you contact us directly. This information may include:
- Personal Identifiable Information (PII): Such as your name, email address, phone number, or any other information you provide via our contact forms, newsletters, or communications.
- Non-Personal Identifiable Information (Non-PII): Including IP addresses, browser type, operating system, and browsing history, which are automatically collected when you visit our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information on your browsing behaviour to improve user experience and analytics.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services: To respond to inquiries, deliver requested services, and customise user experiences.
- To communicate with you: To send newsletters, updates, and promotional offers, if you have opted-in.
- To improve website functionality: To analyse website usage and performance in order to enhance user experience and website features.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.
3. How We Protect Your Information
We take the security of your personal data seriously. We employ a range of security measures, including:
- Encryption: All sensitive information is encrypted during transmission.
- Access Controls: We restrict access to personal information to authorised personnel only.
- Data Storage: Personal data is stored securely and only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who help us deliver our services, subject to the following conditions:
- Service Providers: We may share your information with third-party service providers (e.g., hosting companies, email marketing platforms) who perform services on our behalf.
- Legal Compliance: We may disclose personal data if required to do so by law or in response to valid legal requests, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience and collect analytics on how our website is used. Cookies are small text files that are placed on your device when you visit our website.
- Essential Cookies: These are necessary for the website to function properly.
- Performance Cookies: These help us improve the performance of our website by collecting data on how it’s used.
- Targeting Cookies: These are used to deliver personalised content and ads based on your interests.
You can control cookie preferences through your browser settings. However, please note that disabling cookies may affect some website functionalities.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct or update any inaccurate information.
- Deletion: Request that we delete your personal data, subject to legal or contractual obligations.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Portability: Request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at info@quantelix.co.uk.
7. Third-Party Websites
Our website may contain links to third-party websites. These sites are governed by their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@quantelix.co.uk
- Phone: 07836763820
- Office Address: Epsilon House Business Centre, Masterlord Office Village, West Road, Ipswich, IP3 9FJ
Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.